Support & partnerships

Contact Us

We'd love to hear from you. Get in touch with our team.

Get In Touch

Have questions about RIMNET? Need technical support? Interested in partnerships? We're here to help and would love to connect with you.

Email Us clutch@rimnet.ai

We typically respond within 24 hours

Send us a message

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Frequently Asked Questions

How does RIMNET track my shots?

RIMNET uses your phone's camera to detect the ball and the hoop, then uses the ball's trajectory to work out whether each shot went in, counting your attempts, makes and misses.

What devices are supported?

RIMNET is available for iOS and Android devices. We recommend using a device with at least 3GB of RAM for optimal performance.

Is there a subscription fee?

RIMNET offers a free Starter plan and a paid Premium plan. Premium unlocks unlimited Practice time, more active competitive challenges, more leagues, and visibility into other players' stats and badges. See our Plans page for the full comparison.

Can I use RIMNET indoors and outdoors?

Yes! RIMNET works indoors or outdoors, as long as your hoop has a net and there's adequate lighting. See our Setup Guide for the full requirements.

Help & Account Deletion

You can delete your account at any time from inside the app, at profile menu, or by contacting support. For general support questions, email clutch@rimnet.ai.